Close Call So just how close did we come to the edge? What were children especially teenage years we have a tendency to flirt with
Author: assured
53 Reasons to Change the Way You Do Business
53 shop employees, including 24 repair shop owners, were arrested and charged with insurance fraud. The five-month-long sting operation in Orange County was geared towards
Collision Industry Standards: The narrower the focus the better
The efforts to create and implement standards in the collision repair industry in North America should focus on just “repair standards” to begin if there
If the shoe fits, wear it! Another Industry Dirty Little Secret Exposed
Some Jobber’s React with Threats and Accusations It is important to clarify that not all paint companies nor Jobbers use deceptive pricing and unfair trade
Op-Ed: THE LKQ SMOKING GUN
If you were on vacation or working double-duty to cover for those around you who were, you may have missed the biggest news story in
A Matter of Life or Death: Do you want to kill your customer?
Full Disclosure: We Have a Bias Towards OEM All hell broke lose a few weeks ago when a demonstration at the CIC meeting illustrated clearly
DRP Fair Trade Practice Reform Points of Discussion (Now, there are 17 points)
The following points were crafted by industry stakeholders and offered publicly as a foundation for debate and discussion. The points are related to business practices
DRP MUST COMPLY TO FAIR TRADE PRACTICES AND CONSUMER PROTECTION LAWS, TOO!
When is enough, enough? On a warm spring day in Atlanta, Georgia in April, several prominent collision repair notables barked out “Enough is enough” as
What is the purpose of the women’s conference?
Women are increasingly playing a greater role in all aspects of the business world. One of the lowest levels of participation for women in management